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About Dena

Experience with a human purpose.

Someone who understands healthcare. Someone standing beside you.

After more than thirty years as a nurse, Dena has cared for patients and families during some of the most vulnerable and defining moments of their lives.

Today, she brings that experience to independent healthcare advocacy—helping patients and families understand, prepare, communicate, and navigate complex care.

Dena Dufala, independent healthcare advocate
Why advocacy matters

Healthcare has advanced. It has also become more complicated.

Patients may interact with multiple specialists, facilities, technologies, treatments, insurance systems, and care options.

Through all that complexity, one need remains remarkably simple: patients and families need someone standing beside them.

Your voice remains central.

Dena offers knowledgeable, compassionate support while respecting each person’s values, wishes, priorities, and right to remain involved in their care.

What you can expect

Knowledge. Preparation. Compassion.

Someone who listens.

Understanding your concerns before offering direction.

Someone who understands healthcare.

Bringing professional experience to complex situations.

Someone who makes information clearer.

Turning complexity into understandable next steps.

Someone who supports difficult conversations.

Helping patients and families prepare and communicate.

Someone who helps your voice be heard.

Keeping your needs and values in the conversation.

Someone who helps you move forward.

With greater preparation, clarity, and confidence.

Guidance starts with a conversation

You don’t have to navigate healthcare alone.

Tell Dena what feels complicated. Together, you can discuss your priorities and the support that may help you move forward.